We normally expect to despatch orders within 3-5 working day, however in really busy periods we may take up to 5-7 days for some orders due to the high volumes

The cost of delivery for EU countries is FREE. Delivery is tracked.

Delivery timescales are estimated and could be affected if your parcel is very heavy or delayed by Customs entry procedures.

Flasqua will not accept liability for lost orders if you select for your parcel to be left in a safe place or with a neighbour.

We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more parts. Whilst every effort shall be made to despatch the goods on the date requested, we do not accept any liability whatsoever for delayed delivery caused by any third party.

Customs and Import Duties

All customs and import duties are the responsibility of the customer and will not be paid by Flasqua . These charges cannot be pre-paid by customers at the time of placing an order. We cannot change the value declared on the customs label. This value is always the full invoice value.

If a package is refused and is returned to Flasqua IME d.o.o., we will refund the value of the order less the original delivery charge.